E-Z Rent-A-Car Careers

Want to work in an exciting industry and become a team member with one of the fastest growing companies in the rental car industry? Do you like amazing customers with outstanding service and the best value in car rental? E-Z Rent-A-Car is a rapidly growing national car rental company in the highly competitive travel sector. E-Z Rent-A-Car operates in terminal in many of the top airports across the county and internationally and provides the best value in car rental by offering late model, low mileage vehicles, awesome customer service, convenient airport locations at a very competitive price. Check out our current openings below.
Reservation Call Center Agent
E-Marketing Manager

Reservation Call Center Agent - Orlando, FL

We are currently looking for motivated sales professionals seeking an exciting opportunity in Inbound Sales. Inbound Sales Representatives receive incoming calls from potential customers requesting quotes. Bilingual (English / Spanish) preferred.
Main Responsibilities

Provide customers with product and service information
Book reservations
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Performs other duties as assigned by management

Qualifications/Requirements

Customer service experience in a fast-paced, detail-oriented environment.
Effective communication/presentation skills including excellent grammar as demonstrated in verbal and written communication
Superior analytical abilities, self-motivated and able to work independently, detail oriented, excellent communication skills, good data management skills
Availability to work flexible hours, including evenings, overnights, weekends, and holidays
Ability to defuse difficult situations, manage stress, and stay calm under pressure
Microsoft Office – Excel, Word, PowerPoint, Access, Outlook
Ability to lead in the absence of the Team Lead and Manager.
High school diploma required, Bachelor's degree preferred

E-Marketing Manager - Orlando, FL

Responsibilities include:

Oversight of all E-Z Rent-A-Car website properties
Advancement of company wide goals and marketing messages
Management of search engine marketing, including organic and paid
Direction of e-marketing related resources, including graphic designers and back end programmers
Responsible for display and content on third party distribution sites.

Requirements:

2+ years experience in Search Engine Marketing
Associate or Bachelor Degree (or related) in related field
Strong written communication skills
Very strong presentation skills
Great marketing messenger
Experience in the travel sector strongly preferred