E-Z Money Frequently Asked Questions
- What does the E-Z Money program do for me?
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After you have registered in the E-Z Money (basic) or E-Z Money Premier level of membership, you will automatically begin to receive the following benefits for all new reservations.
- Access to Members Only Coupons
- A personalized E-Z Money tracking page
After you have made your first rental, you will begin earning E-Z Money points that can be used to redeem credits on future rentals.
- How do I retrieve a forgotten password?
- Your login name is your email address. If you have forgotten your password, you can retrieve it here.
- What is an E-Z Money tracking page?
- The E-Z Money tracking page is used by E-Z Money members to track and monitor (future) pending reservations,
(past) closed contracts, and (current) E-Z Money points. The E-Z Money tracking page is complimentary with your
free enrollment into the E-Z Money (basic) program and E-Z Money Premier programs. Members can make new reservations, edit or cancel existing reservations, and redeem E-Z Money points from their E-Z Money tracking page.
E-Z Money members can also store their customer information though the E-Z Money tracking page. This will help to
speed up the reservation process, because E-Z Money members will not need to resubmit this information each time
they make a reservation.
- How do I register for a free E-Z Money (basic) membership or free E-Z Money Premier membership?
- How do I login or get to my E-Z Money tracking page?
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Login to your E-Z Money tracking page on the E-Z Money Information page.
- The E-Z Money Information page can be found from any page on http://www.ezrac.com.
- Click the "members login here" link near the upper right corner of your screen.
- Complete the login form by entering the email address that is registered to your E-Z Money membership and your password.
- Click on the "Log In" button.
- Once you have logged in to your tracking page, you may always return to your E-Z Money tracking page by clicking on your name in the upper right corner of your screen.
- Closing your browser or leaving the E-Z Rent-A-Car web site will automatically log you out of the E-Z Money program.
- How do I earn E-Z Money points?
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There are three steps to earning E-Z Money points. Alert: E-Z Money points can only be earned at the locations found in the "Preferred Location" option in the "Edit Your Customer Info" link under the "Tools and Information" heading on the left side of your E-Z Money Tracking page.
- Make a reservation with E-Z Rent-A-Car.
- Pick up and return the vehicle at E-Z Rent-A-Car.
- After the vehicle has been returned to E-Z Rent-A-Car, E-Z Money points will post to your E-Z Money tracking page within seven days.
- How do I use my E-Z Money points to redeem an E-Z Money Credit?
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To use your E-Z Money points:
- Login to your E-Z Money tracking page.
- Select your E-Z Money Credit from the drop down menu near the bottom of your E-Z Money tracking page.
- Click the "Use E-Z Money on New Reservation" button next to the drop down menu.
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The next screen will prompt you to confirm that you would like to use your E-Z Money points. Click the "Yes"
button to use your points. Click the "Cancel" button if you do not wish to use your E-Z Money points.
- Continue to make a reservation as usual.
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Your E-Z Money points will be deducted from your E-Z Money tracking page when confirm the reservation with
E-Z Rent-A-Car and receive a confirmation number for your reservation.
- How long does it take for my E-Z Money points to post to my tracking page?
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It may take up to seven days after the rental vehicle has been returned to E-Z Rent-A-Car for your E-Z Money
points to post to your tracking page.
- If I redeem my E-Z Money points for an E-Z Money credit to make a reservation, can I get those points back if I cancel the reservation?
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Yes. Cancel the reservation using your E-Z Money tracking page, and your E-Z Money points will automatically be added back to your E-Z Money points balance.
- What is the difference between E-Z Money points and E-Z Money credits?
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E-Z Money credits are the dollar amount that can be used on your next rental. E-Z Money points determine
whether you are eligible for E-Z Money credits.
- What is the benefit of storing my Customer Information in my E-Z Money tracking page?
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Storing your customer information will save you time during both the reservation process and the rental process. During the reservation process, you will save time because you will not have to enter/type your customer information every time you make a reservation. During the rental process, you will save time at the rental counter because the E-Z Rent-A-Car rental agent will not have to enter your customer information into the rental agreement because it will already be in the system from the reservation.
- Are there Black Out periods for when I can use my E-Z Money points to redeem for E-Z Money credits?
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No, E-Z Money points can be used year round at all participating E-Z Rent-A-Car locations.
- Can I get points for past rentals?
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E-Z Money points can only be earned on future rentals that are made in accordance with the Terms and Conditions of the E-Z Money program. Reservations must be made at www.ezrac.com after logging into your E-Z Money tracking page to be eligible for E-Z Money points.
- I think I have already registered for E-Z Money membership, how do I login to my E-Z Money tracking page?
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E-Z Money points can only be earned on future rentals that are made in accordance with the Terms and Conditions of the E-Z Money program. Reservations must be made at www.ezrac.com after logging into your E-Z Money tracking page to be eligible for E-Z Money points.
