EZ - ATLANTA Policies

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ADDITIONAL DRIVERS

-Additional authorized operators can be added, for an additional charge, at the time of rental or at any rental location. The primary renter and each Additional Authorized Operator must be present to sign the rental agreement and must meet normal rental qualifications, such as showing a valid driver license, and meeting all age requirements.

AGE

-Age 18-20 – Must have a Credit Card and proof of Full Coverage Insurance. Underage Charge will apply.

Age 21-24 – May use Credit or Debit Card and meet all payment policies. Underage Charge will apply.

Local Renter Policies also apply.

AIRPORT PICKUP

PICKUP INFORMATION

- E-Z Rent-A-Car is located in-terminal at the Atlanta Hartsfield International Airport. Our rental car counter can be found inside the brand new consolidated car rental facility. To arrive at the facility from the main airport terminal, follow the signs for Ground Transportation / Rental Car Center and board the Atlanta Airport Sky-Train to the consolidated rental facility. Please exit at the second stop, the first stop is at the Georgia International Convention Center (GICC). The trip should take about 5 minutes.

BUSINESS HOURS

HOURS OF OPERATION

- 24 Hours a Day- 7 days a Week- 365 days a Year.

CANCELLATION

-CREDIT CARD REQUIRED RESERVATIONS
Certain sites require a Credit Card to Guarantee the reservation. If this should occur, you are subject to a one days rental charge for reservations not cancelled 24 hours in advance.

PREPAID CANCELLATION POLICY
When you select a Pay Now option, the following will apply. Reservations will be honored for the entire day in which the rental is scheduled to be picked up. A cancellation fee will apply to prepaid reservations that are cancelled. The cancellation fee will be $50.

CDW

-CDW
CDW (Collision Damage Waiver) is not insurance. It eliminates the renter and/or any authorized drivers from financial responsibility if the vehicle is involved in an accident. If the terms and conditions of the Rental Agreement are violated, CDW is void and the renter is fully responsible for all costs associated with the incident. If you decline CDW, you are responsible up to the full market value of the vehicle. CDW does not cover any third party`s or unauthorized driver’s. Theft, glass, tires, acts of God, and fees associated with the collection of the damages are not covered. Any incidents must be reported to local Police and a case number provided. Failure to do so will void CDW. CDW does not have a deductible.

AFTERMARKET ACCESSORIES
Installation of any aftermarket accessories to a rental vehicle is prohibited and immediately voids CDW. This includes, but not limited to, snow chains and trailer hitches.

OTHER INSURANCE/CREDIT CARD COVERAGE
Online travel sites and Credit Cards offer their own version of CDW and/or Liability Coverage. If you choose to select one of these products, please bring confirmation or proof of coverage to show at the counter. Purchase of these products does not relieve you from primary responsibility of damage to the vehicle or any liability incurred. Any valid claims that are refused by the Insurance carrier will be your responsibility.

DECLINING COVERAGE
The renter will be solely responsible for the vehicle itself and any third party claims made against it. Please check with your insurance agent for more information regarding your policy coverage.

DRIVERS LICENSE

-Each Renter and Additional Driver must present a valid Driver`s License. The Driver`s License may not expire during the Term of the Rental.

International Renters must present an acceptable valid Driver License issued from your country of residence. The License must be valid for the entire rental period. If the License is in a language other than English, a certified English Translation or International Driver permit is strongly recommended. In all cases, a valid Driver License issued from your home country must be provided, whether or not you possess an International Driver Permit. You will not be allowed to rent with only an International Driver Permit.

EMERGENCY INFO

CONTACT INFORMATION

- (404) 761-4999

EQUIPMENT

Child Seats Infant (CSI) The infant seats are for infants from 5 to 20 pounds up to 26 inches long. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat. Infant seats are available for back seat use only.

Child Seat Toddler (CST) Toddler seats are for children weighing from 20 to 40 pounds up to 40 inches tall. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat.  Toddler seats are available for back seat use only.

Hand Control Right (HCR) /Hand Control Left (HCL)

- Available at no additional cost. Must be reserved through the pick up location with 10 days advance notice. If advance notice is not given, equipment may be unavailable. Renters must bring their own parking permit as Advantage/EZ does not provide handicapped ID cards or car stickers. Advantage/EZ is able to provide hand controls on a variety of our rental cars. We will make every effort to provide our physically disabled customers with the vehicle of their choice.

Ski Rack/Snow Tires (SKV) - Ski equipped vehicles are available at select locations. This includes mud/all weather tires and ski racks. **CHAINS ARE NOT AVAILABLE** 

GPS Travel Tablet (MTECH) - Portable GPS Plus systems are available at many locations.

GAS

Three refueling options are available to meet your needs.

1) FUEL NOW

- you may purchase a tank of gas at the time of rental and return the vehicle with as little gas as you like. Please be aware that we are unable to issue a refund for unused fuel. However, this method eliminates the need for you to refuel the tank prior to returning.

2) FUEL LATER - You can let us refuel for you. You pay for the fuel required to replace the fuel you used and for the service and convenience of refueling the tank.

3) SELF SERVE -You refuel the tank yourself immediately prior to returning the vehicle. Pricing for each option varies and is available at the rental counter.

GEOGRAPHIC

Geographical Limitations

- The rental vehicle cannot be driven out of State unless it is specifically allowed by the rental location. Mileage Cap: Local Renters are subject to a mileage cap of 150 free miles per day and $0.55 / mile above this amount, totaling over the entire rental period

HONOR RESERVATIONS

CREDIT CARD REQUIRED RESERVATIONS
Certain sites require a Credit Card to Guarantee the reservation. If this should occur, you are subject to a one days rental charge for reservations not cancelled 24 hours in advance.

PREPAID CANCELLATION POLICY

- When you select a Pay Now option, the following will apply. Reservations will be honored for the entire day in which the rental is scheduled to be picked up. A cancellation fee will apply to prepaid reservations that are cancelled. The cancellation fee will be $50.

INSURANCE

-Supplemental Liability Insurance (SLI) is available for an additional daily charge for each rental day. Supplemental Liability Insurance (SLI) is a secondary insurance product that picks up where primary liability (state statutory limits) leaves off. When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $1,000,000 of liability protection for third party claims due to bodily injury or property damage. In order for SLI to pay on a claim, however, the state statutory limits must first at least be satisfied. The policy will respond only after all other available insurance has been exhausted.

OTHER INSURANCE/CREDIT CARD COVERAGE
Several online travel sites and Credit Cards offer their own version of CDW and/or Liability Coverage. If you choose to select one of these products, please bring confirmation or proof of coverage to show at the counter. Please note that purchase of these products does not relieve you from primary responsibility of damage to the vehicle or any liability incurred. Any valid claims that are refused by the Insurance carrier will be your responsibility.

Personal Accident Insurance (PAI) coverage is available in combination with Personal Effects Coverage (PEC) for an additional daily charge for each rental day. PAI coverage: Benefit Schedule Renter/Each Passenger Accidental Death USD 250,000.00 / USD 100,000.00 Accidental Medical Expenses (reimbursed) not to exceed USD 2,500.00 Ambulance Expenses not to exceed USD 500.00. Total benefits for any one accident are limited to USD 458,000.00 and are payable in addition to any other coverage for which you, authorized drivers or your passengers are eligible. However, your benefits provided by other coverage may be affected by the PAI benefits. If this coverage is accepted, the benefits for you apply to all accidental injuries during your rental period, regardless of whether you are actually in the car.Your passengers are also covered, but only for incidents occurring while they occupy the Advantage rental car. 

Personal Effects Coverage (PEC) offered in combination with PAI, is an option that insures against risk of theft or damage to help protect your personal belongings while renting from Advantage. The maximum coverage per person is USD 750.00 with the maximum total benefit for any one occurrence, regardless of the number of persons, being USD 2,000.00. There is no deductible for PEC.

PAI and PEC are not available separately and must be taken in combination.

Some exclusions and coverage conditions will apply. Please see counter agent and brochure for terms and conditions of the above products.

LOCAL RENTERS

-Local Renters are defined as living within a 65 mile radius of the renting location.

Local Renters without a return airline ticket and wish to rent a car will be required to show: written proof of a current automobile comprehensive, collision and liability insurance policy in renters name covering injury to third persons or property. Renters traveling on official government business, on military leave, or with an approved CID number are exempt from the local renter policy. Failure to show an acceptable policy will result in the rental being declined.

LOCAL RENTER MILEAGE EXCLUSION

Local Renters are subject to a maximum mileage limit of 150 free miles per day. A mile charge of $0.55 will be added to any additional miles. Unlimited mileage may be included for and additional $20 per day.

LOCAL RENTER DEPOSIT

Local Renters are subject to a $350 deposit in addition of estimated amount of rental charges.

LOCAL RENTER VEHICLE EXCLUSIONS

Local Renters are limited to renting the following car classes sizes Economy, Compact, Intermediate, Standard, Full size, Minivan, Premium Vans

ONE-WAY

-A Drop Fee is assessed for renting a vehicle at one of our rental locations and returning it to a different rental location. The cost of this fee varies depending on the renting and returning location.

OTHER

-PET POLICY
Pets are allowed to ride in the vehicles with no additional fees. Renters are responsible for any damage caused by the pet, and to avoid cleaning charges, vehicles should be returned clean and free of pet hair. Renters with service animals will not be subject to any additional deposits.

PAYMENT

-CARDS Accepted:
The following forms of payment are accepted: most major credit/charge cards, and most debit cards. Cash is accepted at time of return only. Acceptable charge cards include American Express / MasterCard / Discover / Visa / BankAmericard / Optima Amex / China UnionPay. Eligible debit cards must have Visa, MasterCard or Discover logo. Stored value/prepaid/gift cards are not acceptable to qualify for rental however these cards may be used for payment at return.

DEPOSIT Requirements:
Credit and Debit cards must have the available credit for the estimated amount of rental charges plus to $200/$350 for Local Renters. See Local Renter policy for further information.

AT TIME OF RENTAL:
Please note that at the time of rental you will need to present 1) a current driver license and 2) a valid credit or charge card in the renters name. Use of a debit card to rent a vehicle is subject to review of your credit history at the time of your rental. 3) Customers presenting international driver’s license or expatriates (foreigners living in the United States) must provide international airline tickets. If international airline tickets are not available, customer must use a credit card (Note: A confirmation of your reservation does not mean that your debit/check card is acceptable).

PAY NOW OPTION
Debit cards should not be used to pay for Pay Now reservations.

REFUNDS: Refunds of your deposit or any other funds owed to you are posted upon close of your contract when you return the vehicle. However, depending on your financial institution, can take up to 21 days to process.

PICKUP/DROP

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PREPAID RESERVATIONS

-A Pay Now option for your rental may be offered. Pay Now allows you to receive a discounted price when you pay for the rental at the time of reservation. Pay Now reservations cannot be modified. If you cancel a Pay Now reservation prior to 24 hours before the pick-up time, you will be subject to a $50 cancellation fee. If a Pay Now reservation is cancelled less than 24 hours prior to the pick-up time, you forfeit the entire amount of the reservation.

Special consideration should be given when using a debit card to pay for Pay Now reservations as it can take up to 21 business days for your financial institution to process refunds. Debit card use also requires a credit check and can result in a denial of the rental. 

We are now accepting Pay Now reservations made by a third party (Payer) on behalf of a renter (Renter). These rentals are subject to special policies included in the Pay Now Terms and Conditions.

SMOKING

SMOKING POLICY

- We provide and implement a no smoking policy for all vehicles in the fleet. If the Vehicle is returned smelling of smoke from any source, you will be charged a smoke cleaning fee of up to $250 to remove the smoke odor.

TOLL ROADS AND FEES

-E-Z Toll

Renters can opt into the E-Z TOLL program which allows for quick by-pass of unmanned and manned toll booths. A Daily Fee which includes the price of the tolls will be charged. E-Z TOLL must be accepted at the time of pickup and be applied for the entire length of the rental. If E-Z TOLL is not accepted and a toll violation occurs on the rental, an admin fee will apply.

Other Violations
If E-Z TOLL is not accepted and in the case of other traffic and vehicle violations (besides tolls), the following applies. The renter is liable for payment for all traffic and vehicle violations plus an administrative fee per violation. These violations include but are not limited to: all toll fines (including the use of all cashless toll roads without the purchase of E-Z TOLL) parking violations, traffic fines, moving violations and any other violation captured by camera or by ticket. The renter acknowledges that each violation amount will be charged to the credit card or billing account. The renter also acknowledges that a separate administrative fee per violation will be charged to the credit card or billing account.