Toronto Airport (YYZ)* Policies

View a different locations's policies:    

CANCELLATIONS

Cancellations and No Show

  • Cancellations must be made 24 hours prior to pickup time.

DEBIT CARDS

Using Debit Cards

  • Debit Cards displaying the MasterCard or Visa logo are accepted as payment at the time of rental. Debit Cards without a Master Card or Visa logo are not accepted at the time of rental but may be used to pay for the rental upon return.

EQUIPMENT

Baby Seat

  • Child safety seat rentals are available upon request at the rental counter for $11.99 per day.

GPS

  • GPS rentals are available upon request at the rental counter for $11.95 per day.

GAS

Fuel Options

  • Customers may purchase fuel at the time of rental and bring the car back empty.
  • If the customer brings the vehicle back with less fuel with which it was rented and did not purchase the pre-paid fuel, extra charges my apply.

GEOGRAPHIC

Geographical Limitations

  • Cars traveling to the United States will be charged a Border Crossing Fee of $12.95 per day.

Mileage Cap

  • Renters are provided unlimited mileage if the vehicle stays in the Province in which it was rented.
  • If the vehicle is traveling outside that specified Province, a mileage restriction of 200 km / day will be applied, with extra km charged at .20 per km.
  • Max 4000 km on any rental.

INSURANCE

CDW

  • Every vehicle must be covered for collision.
  • Customers may bring in proof of valid collision insurance on rental cars in Canada if declining coverage.
  • CDW coverage is available for $24.95 to $29.95 per day depending upon the vehicle and deductible chosen.

SLI

  • Liability Insurance is required by the Province. Customers may bring proof of transferrable liability insurance on rental cars to decline coverage.
  • Liability coverage is available for $11.95 per day.

LOCAL RENTERS

Local Renters

  • Unlimited kilometres applies to airline arriving customers only. Unlimited kilometres does not apply for local rentals. Ontario/Quebec residents receive 200 free kms per day , 1400 kms per week, and 4000 kms maximum on any rental exceeding 2 weeks.
  • Underage drivers may not qualify to rent Luxury , SUV , convertibles and Minivans.

RESERVATIONS

Guarantee

  • We always endeavour to fulfill all customer requests for specific vehicle types or models, but due to the nature of vehicle rentals, Transcanada Car Rental reserves the right to change vehicle types or classes without warning or notification. These changes are at the discretion of Transcanada Car Rental staff and are without compensation or adjustment.

Making a Reservation

  • You can make a reservation here on our website.
  • You can also call our reservation center at 800-277-5171.

Confirmation Number

  • Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.

GRACE PERIOD

  • Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.
  • THE TIME AND MILEAGE OR DAILY RATE IS SUBJECT TO CHANGE IF THE VEHICLE IS RETURNED BEFORE OR AFTER THE DUE DATE OR TO A LOCATION OTHER THAN THE RENTING LOCATION. THERE ARE NO REFUNDS FOR EARLY RETURNS.

    • RULES

    Modifications

    • We hold the ability to change these posted policies and procedures at any time.

    One Way Rentals

    • One Way available for drop in Montreal. Drop fee $199.00 CAD.

    Deposit

    • The estimated amount of the rental plus an additional amount of $500.00 will be assessed against your credit card at the time of rental. These funds will no longer be available for your immediate use.

    Underage

    • Underage rentals are available to those 21 - 24 years old at a surcharge of $25 per day.

    TAXES/FEES

    Disclaimer

    • Only those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.